Why doesn’t my purchase qualify for 10% Cash Back?

There are a few reasons why your purchase might not qualify for 10% cash back such as use of 3rd party browser extensions and coupons, purchases made using a payment plan or as part of an auto-ship program, purchase of ineligible items and program misuse. Click here to see the Cash Back Restrictions for each retailer. You can also visit the Terms of Service for more details on why you might not receive 10% cash back on a purchase.

Additionally, some of our online retailers aren't part of our 10% cash-back network. Retailers that don't participate in the 10% cash-back network are identified by "Rebates Only" ribbons. However, when you shop at those retailers through FreeShipping.com, you can still redeem their coupon offers, and you can also claim shipping and return shipping rebates if you have to pay a shipping charge and/or return an order.